FAQ
You will be working with a professional bridal consultant who will guide you through the amazing journey of finding the dress! We begin every appointment with a tour of the store and an interview to make sure you and your consultant are on the same page for your vision. You will select 4-5 dresses to begin and then your consultant will pull more for you based on your likes and dislikes. Your consultant will be available to help you get the dresses on if you require, and she will clip you into the dress so you can see the ideal fit. Once you find your dream dress she will take your measurements to find your size and we will order your gown!
We are a special order store, which means that every dress we have is a sample. Our sample sizes vary from bridal size 8 to bridal size 16, most of our samples will fit a street size 4-12 comfortably. We also have a size inclusive section with over 50 gowns ranging from a bridal size 18 up to a bridal size 30. Your consultant will clip you into the dresses so you can see how they fit, and once you say yes to the dress your measurements will be taken and we will order the size that most closely matches your measurements! We can order most of our gowns in bridal sizes 2-34, or 00-30 in regular clothing sizes.
Appointments are required on the weekends and preferred through the week. It is always best to have an appointment so we can ensure you get the one-on-one service you deserve!
We do not currently charge to make or cancel an appointment.
Each Bridal appointment is 2 hours.
The cost of the gown will vary depending on the designer. We have gowns that start at $1200.00 and we go up to $5500.00. The average gown price is between $1800.00 and $3000.00. We have a sample sale section with around 40 dresses that have been marked down to be sold as is that range from $900-$2200.00.
Special order gowns take 5-6 months to come in. Some designers offer rush production times of 3-4 months, and some designers keep stock that can ship in 6 weeks. Every designer will have a different production time. It is best to order your gown approximately 1 year before your wedding to give ample time for alterations!
All wedding gown sales are final sales, there are no refunds, exchanges or returns on special order items.
Yes, we have two seamstresses on site.
We offer our brides a set package price for all standard alterations. Custom work is an additional cost and depends on the gown. For the most accurate pricing please call to schedule a consultation.
On average we like to have 2-3 months before the wedding and/or bridal photo shoots. We require a minimum of 2 weeks between your first alterations appointment and your second alterations appointment. Rush alterations are available, but we cannot guarantee a rush during peak wedding season.
Yes, but not during peak wedding season.
We have alterations packages for the bride, bridesmaids, and mother-of-the-bride/groom.
Wedding gowns are made to be altered and we can always take in! Our package covers taking your gown in up to 2 sizes.
You are welcome to bring any outside beverages in the store, but we do not serve alcohol.